Technical Account Manager (m|f|x) Team France copy

Job description

As Technical Account Manager (m|f|x) in full-time or part-time you will be working closely with idealo’s partner shops on It is you who will make the difference: Our Technical Team supports our merchants to optimize their appearance on our website and therefore not only make idealo but also their respective businesses more successful. For millions of products and prices you will be the first point of contact for traffic, data quality and data integration – making the most valuable price comparison platform.

About your new role

  • You check technical requirements for new online shops and manage data feeds that come from our online shops.
  • You integrate new online shops into idealo's system and support online shops in integrating idealo’s sales pixel on their website.
  • You take care of internal error handling. So you are the first point of contact for general technical support for online shops.
  • You act as a technical interface between site operation and online shop.

Job requirements

Skills & Requirements

  • You have initial professional experience in technical customer service.
  • You have a solid, technical understanding of data processing. In addition you have a basic understanding of HTML and JavaScript (recommended).
  • You have a high affinity for e-Commerce / online shopping.
  • Your excellent technical skills (macOS/ Shell/ OpenOffice, particularly XML/ Calc or Excel) complete your profile.
  • You like to communicate both with clients and your team, you are a quick learner and reliable.
  • You have native speaker level English and good knowledge of either German.

At idealo you can expect

  • An international and open-hearted team within an organization of 1,000+ employees from more than 40 nations.
  • Intensive exchange of knowledge within the team and close collaboration with various idealo departments and our merchant partners.
  • Various idealo benefits to satisfy every heart's desire, ranging from organic breakfasts to bikes that can be rented during the lunch break.
  • Family friendliness out of deep belief incl. flexible working hours, remote work option and 30+ days of holiday.
  • Our new home in the heart of Berlin, light-flooded, modern rooms and a green roof terrace with a brilliant view.

    About idealo

    idealo is a Berlin success story: in 2000 we started out with the mission of helping consumers make the best purchasing decisions. Right in the heart of Berlin, almost 1,000 employees from 40 nations are supporting our make the best purchase decision. We are focusing on agile and autonomous work, sustainability and a healthy relationship between work and private life. These values are firmly anchored in our corporate culture and an integral part of our corporate philosophy.

    As part of our team, you can look forward to freedom, an international and inspiring working environment. Your ideas are particularly important to us. Not only our product portfolio is diverse, but also the people who work on it. We want you just as you are! Origin, religion, gender, sexual orientation or a severely handicapped degree do not play a role.

    Information for applicants with severe disabilities: As an applicant with a severe disability, you can get advice from our Severely Disabled Representation (SBV) during the application process.

    idealo continues hiring during the COVID-19 pandemic

    We do still hire great talent from around the world! Due to the ongoing COVID-19 pandemic, we are checking almost every day with the authorities if and how we can relocate talent from EU and non-EU countries to work with idealo. Please bear in mind that we will take individual decisions in close consultation with the applicant and the authorities.