Our teams own the post-purchase processes on the idealo platform and are therefore directly responsible for delivering a successful buying experience to our customers. Our Responsibility includes the order processing, which handles several thousand orders per day, and the various communication channels in the direction of our customer and merchant. Our daily work has a direct impact on the trust of the customer and thus on the success of our brand.
Our modern event driven service landscape, processes and creates order, customer inquiry, customer complaint, merchant inquiry and shipping information events. Our Java8+ based systems publish those events and meta-data via Kafka or AWS SNS/SQS to the whole company. As compute platform we use our own container based private cloud (Openshift/Kubernetes) or AWS Services like Lambdas.
The position is available in full-time or part-time.
idealo is a Berlin success story: in 2000 we started out with the mission of helping consumers make the best purchasing decisions. Right in the heart of Berlin, almost 1,000 employees from 40 nations are supporting our make the best purchase decision. We focussing on agile and autonomous work, sustainability, and a healthy relationship between work and private life. These values are firmly anchored in our corporate culture and an integral part of our corporate philosophy.
As part of our team, you can look forward to freedom, an international and inspiring working environment. Your ideas are particularly important to us. Not only our product portfolio is diverse, but also the people who work on it. We want you just as you are! Origin, religion, gender, sexual orientation, or a severely handicapped degree do not play a role.
Information for applicants with severe disabilities: As an applicant with a severe disability, you can get advice from our Severely Disabled Representation (SBV) during the application process.
idealo continues hiring during the COVID-19 pandemic
We do still hire great talent from around the world! Our interview process is currently fully remote, however we are glad to be back at the office in hybrid mode soon. idealos will then be spending their time partly at the office in Berlin and partly remote. Feel free to reach out for further infos!